Position: Creative Account Manager
Location: Berkhamsted (Hybrid: 3 days office / 2 days home)
Salary: £40,000
Hours: 9am - 5pm
Purpose if a Creative Account Manager:
Working alongside the Client Director, Design Director, and Studio, you'll manage creative packaging projects end-to-end, ensuring high-quality delivery, strong client relationships, and smooth project execution.
Key Responsibilities of a Creative Account Manager:
Client Management
- Build and maintain strong client relationships
- Present creative work alongside the Design Director
- Manage expectations, timelines, and delivery plans
- Communicate risks, delays, and updates clearly
- Ensure all projects are delivered professionally and commercially
Project Management
- Lead projects, including major brand redesigns
- Support and deputise for the Client Director
- Scope and quote creative work
- Run client and internal briefings
- Manage workflows, amends, and version control via TheHub
- Ensure output aligns with brand and brief
- Oversee invoicing, POs, and capture of billable work
- Identify opportunities for account growth
Meetings & Collaboration
- Attend client briefings, presentations, and status meetings
- Contribute to internal workload meetings and design crits
- Collaborate with Design, Production, and Print teams to ensure feasibility and quality
Skills & Experience required for a Creative Account Manager:
- 3-5 years' experience in a creative/project management role (packaging preferred)
- Highly organised with strong time management
- Excellent communication and stakeholder management skills
- Calm under pressure with a solutions-focused mindset
- Strong attention to detail and briefing skills
- Good understanding of creative processes and terminology
If you're interested in this role, please apply today - for more information please call Olivia on 020 8051 3908
