Account / Project Manager
Large Format Printing Industry
Shoreditch
Salary £35k
About the Role
An exciting opportunity has come about to join a small company to work along the MD and to take ownership of the day-to-day running of projects and accounts. You will manage incoming queries, workflows across office, studio, and manufacturing, and ensure every order runs smoothly from start to finish.
This is a hands-on role, ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance multiple priorities while staying calm under pressure.
Key Responsibilities
- Oversee workflows between the office, studio, and manufacturing teams to ensure smooth order processing and delivery
- Process job bags and monitor order progress, resolving issues as they arise
- Handle client escalations with professionalism and efficiency
- Carry out office administration tasks to keep everything running smoothly
- Act as a point of contact for clients, supporting the MD when needed
- Report directly to the Managing Director with updates on project performance and operations
What We're Looking For
- Strong organisational skills with the ability to manage multiple priorities at once
- Excellent people management skills, with experience motivating and supporting a team
- Calm under pressure, with a practical and proactive approach to problem-solving
- Strong communication and customer service skills
- Knowledge of large format print or signage manufacturing industries
- Ability to work independently as well as collaboratively across teams
What Success Looks Like
- Smooth delivery of orders
- Minimal errors and efficient workflows
- High levels of client satisfaction
- A well-supported and motivated team
Apply for this role with an up-to-date CV via the link and a member of KRG will be in touch to discuss the role in more detail.
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